Shipping policy
Zasilk Shipping Policy
Overview:
At ZASILK, we are committed to delivering our exquisite silk products to customers around the globe with efficiency and care. This policy provides detailed information about our shipping procedures, times, and costs.
Order Processing:
- Timeframe: Orders are processed within 2-4 business days. This is the time taken to prepare your order before shipping.
Shipping Options:
Standard Shipping: Duration: Typically takes 7-9 business days.
Shipping Costs:
Standard Shipping: Orders Under £100: A nominal fee of £4.95 is charged. Orders Over £100: We are pleased to offer free standard shipping.
International Shipments:
Yes, We accept international orders! We offer Standard Shipping at a cost of £4.95 for all worldwide destinations. Please note that free shipping is not available for countries outside the UK.
Shipping Restrictions:
- Service Areas: We ship to most locations. However, there are exclusions due to logistics constraints, such as remote areas or regions with restricted access.
Updates and Notifications:
- Tracking: Upon dispatch, you will receive a tracking number to monitor the progress of your shipment.
- Notifications: Stay informed with email updates regarding the status of your order.
Contact Us:
For any queries related to shipping, please contact our customer service team at contact@zasilk.com We're here to ensure a smooth and satisfying shipping experience.